Get In Touch

Contact Us

We are here to support parents, educators, and learners. Whether you have questions regarding APPU AI companion features, need help with your parent account, or wish to schedule a learning roadmap call, please connect with us through any of the channels below.

Brand: IGR Academy • APPU
Platform: https://appuai.online
Hours: Mon – Sat, 9:00 AM – 6:00 PM IST

Book a Parent Support Call

Schedule a 1-on-1 discovery consultation with an IGR Academy academic mentor to discuss your child's personalized learning roadmap.

Open Schedule Call

Parent Zone Dashboard

Manage active learner profiles, update subject personalisations, view AI session usage, and configure subscription plans directly.

Open Parent Zone

Billing & Payment Support

For questions regarding Razorpay transaction IDs, duplicate charges, or subscription cancellations, please keep your Payment ID ready.

Refund & Billing Policy

Registered Operating Location

Karnataka, India

Operating from Bengaluru, Karnataka, India

Support & Escalation Process

Our support desk is structured to provide timely assistance:

  • General Inquiries & AI Companion Feedback: Handled within 24–48 business hours.
  • Payment & Subscription Escalations: Verified and addressed with Razorpay transaction records within 1–2 business days.
  • Parent Mentorship Bookings: Confirmed instantly via automated calendar and meeting links.

Legal Entity Information

APPU is an educational technology service operated by IGR Academy. For official legal notices and commercial correspondence, please use our primary platform channels at https://appuai.online.